Privacy Policy

Burks Up LLC (“Burks Up,” “we,” “us,” “our”) builds websites and marketing systems for home service businesses. We take your privacy seriously, because we know you’d want the same from your own customers. This policy explains what data we collect, why, and what we do (and don’t do) with it.

What We Collect

Information you give us directly:

• Name, email, phone number –when you fill out a form, request a preview, request a quote, or contact us
• Business name, website URL, trade or industry, and service area
• Payment information –processed securely by our payment provider (we never see or store your full card number)
• Any other details you choose to share via forms, email, phone, or text

Information collected automatically:

• IP address, browser type, device info, and pages visited
• How you got here (referral source, search terms)
• Cookies and tracking data from the tools listed below

How We Use It

• To build, deliver, and support your website project
• To communicate with you about your project, account, preview link, audit results, or questions
• To send you updates, offers, or resources –only with your consent (you can opt out anytime)
• To improve our website and services based on how people use them
• To process payments

Cookies & Tracking Tools

We use a few tools to understand how our site is used and to improve our marketing. Here’s the honest list.

You can disable cookies in your browser settings at any time. Some features may not work as well without them.

Text Messages (SMS)

If you give us your phone number and check the consent box, you’re giving Burks Up LLC permission to text you. We use texts for two reasons.

1. Updates related to your request or project

This includes things like your audit, your preview link, scheduling, project updates, and follow-ups.

2. Occasional marketing about our services

If you opt in, we may also send occasional messages about Burks Up LLC offers or services. We keep it reasonable. No spam blasts.

Who We Share Data With

We don’t sell your information. Period. We share data only with service providers who help us operate.

• Payment processors –to handle your transaction securely
• Analytics & advertising platforms –like Google and Meta (as described above)
• Email & CRM tools –to manage communication with you
• Hosting providers –where our site and your project files live

These providers only access what they need to do their job. They don’t use your data for their own marketing.

How Long We Keep Your Data

We keep your project files and contact info for as long as we have an active business relationship. If you ask us to delete your data, we will. Some data (like payment records) may be retained longer as required by law.

Your Rights

You can:

• Access –ask what data we have about you
• Correct –fix anything that’s wrong
• Delete –request we remove your data
• Opt out –unsubscribe from emails or texts at any time

California residents: Under the CCPA, you have the right to know what personal info we collect and to request its deletion. We do not sell personal information.

Children’s Privacy

Our services are for businesses, not kids. We don’t knowingly collect data from anyone under 13. If you believe we have, let us know and we’ll delete it immediately.

Security

We use SSL encryption, secure payment processing, and follow industry best practices to protect your data. No system is 100% bulletproof, but we take it seriously.

Changes to This Policy

If we update this policy, we’ll post the new version here and update the date at the top. For significant changes, we’ll let you know directly.