Terms and Conditions

These terms govern your use of the Burks Up LLC website (burksup.com) and the services we provide. By using our site or hiring us, you agree to these terms. If something doesn’t make sense, ask. We’d rather explain it than hide behind fine print.

SMS and Text Message Terms

When you provide your phone number and opt in to text messages from Burks Up LLC, here’s what you’re agreeing to.

For more about how we handle your phone number and personal data, see our Privacy Policy.

Our Services

Burks Up LLC provides website design, development, and related services for home service businesses. Here’s how we work.

• Scope: Each project includes what’s outlined in your checkout page, proposal, or agreement. Anything beyond that scope is discussed and agreed upon separately.
• Your part: You provide the content, logos, photos, business details, access, and timely feedback we need to build your site. Delays on your end can extend timelines.
• Revisions: We include a reasonable amount of revisions as defined in your agreement. If requests turn into new pages, new features, or major scope changes, we’ll quote it before continuing.
• Timeline: We give estimates, not guarantees. We move fast, but quality comes first.

Payment Terms

Your payment terms are shown at checkout and/or in your agreement.

• We do not launch or transfer final deliverables until payment is received in full
• If a deposit is required for your project, it is non-refundable once work begins because it covers time already spent
• Overdue balances may accrue a 1.5% monthly late fee
• Payments are processed securely through our payment provider

Launch Price: If you purchased at a Launch Price or limited-time offer, that pricing applies only to the scope listed at checkout. Any add-ons or additional pages are quoted separately.

Intellectual Property

Once you’ve paid in full:

• You own the custom website work we created for you, including the final design and code delivered for your project
• We keep the right to show the work in our portfolio unless you ask us not to

Third-party assets:

• Third-party items like stock photos, fonts, plugins, and platform licenses stay under their original licenses. You can use them, but you do not own them outright.

Until payment is complete:

• Until your invoice is paid in full, we retain rights to the work and may pause delivery.

No Guarantees on Business Results

We build fast, clean, conversion-focused sites. But we don’t guarantee specific business results like rankings, traffic, lead volume, or revenue. Too many factors exist outside our control, including your market, competition, budget, and follow-up process.

Limitation of Liability

To the maximum extent allowed by law:

• Our total liability is capped at the amount you paid us for the project in question
• We’re not liable for indirect, incidental, or consequential damages like lost profits, lost data, or business interruption
• We’re not responsible for downtime or issues caused by your hosting provider, domain registrar, third-party plugins, or outside vendors

Warranty and Support

• We fix legitimate bugs within 30 days of launch at no extra charge
• After 30 days, support and updates are available at our standard rates or under a support plan if you choose one
• Once you approve the final build and we launch, the delivered site is considered accepted

Termination

• Either party can end the engagement with written notice
• You owe for all work completed up to the termination date
• Deposits are non-refundable once work has started
• Upon full payment, we’ll deliver whatever work has been completed and agreed upon

Hosting and Third-Party Services

You’re responsible for your domain name, hosting costs, and any third-party subscriptions like email marketing or CRM tools. We’re happy to recommend providers, but we’re not liable for their uptime, pricing changes, or terms.

Use of This Website

By using burksup.com, you agree to:

• Use the site for its intended purpose
• Not attempt to interfere with the site’s functionality or security
• Not submit false or misleading information through our forms

Governing Law

These terms are governed by the laws of the State of Tennessee. Any disputes will be resolved in the courts of Tennessee.

Changes to These Terms

We may update these terms from time to time. When we do, we’ll update the date at the top. Continued use of the site or our services after changes means you accept the updated terms.