Review Generation SOP
Get four five-star reviews per technician per week, without bribes or begging.
Review Generation SOP
SOPWhat is inside
What you will get
The two-layer model: automated post-job text as the floor, trained technician ask as the ceiling, and why running only one is why your results stall
The "big why" method each tech uses to build a personal review ask that customers actually act on
Two word-for-word scripts proven in the field, including the job security frame and the personal goal frame
The Fenton, Michigan proof point: how 30 Google reviews moved a lawn care franchise from invisible to first in the map pack
The new GBP launch protocol: the $10-per-review sprint, the 90-review target, and when to turn the incentive off
The technician scorecard structure that puts reviews next to close rate and average ticket
The CRM, training, and response checklists you can hand to your ops manager this week
Is this for you?
This is for you if...
Home service operators between $1M and $50M in revenue who have a working CRM, a field team of two or more techs, and a Google Business Profile that is underperforming what the work deserves. You know reviews matter. You do not have a process that survives a busy week.
After reading
What you will be able to do
01
Set up the automated post-job text that fires within one hour of job close
02
Train one technician this week to use the job security script at the door
03
Run the new GBP launch protocol on any new location you open
04
Add review count per tech to your weekly team meeting scoreboard
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